Refund Policy
Our commitment to fair and transparent refund practices
Last updated: 12 September 2025
Refund Overview
We strive to provide excellent service and stand behind our products. This policy outlines when and how refunds are processed.
Important Notice
All refund requests are subject to review and approval. We reserve the right to deny refunds that don't meet our policy criteria.
When Refunds Are Available
Clear scenarios where you're eligible for a refund
Service Not Delivered
If our service fails to deliver promised functionality
Duplicate Payment
If you were charged multiple times for the same service
Technical Issues
If technical problems prevent you from using the service
Cancellation Within 24 Hours
If you cancel your subscription within 24 hours of purchase
Non-Refundable Items
The following are not eligible for refunds
Items Not Eligible for Refund
- •Usage-based charges (searches performed)
- •Third-party service fees
- •Refunds requested after 30 days
- •Violation of terms of service
- •Fraudulent or suspicious activity
- •Refunds for free services
How to Request a Refund
Simple steps to get your refund processed
Submit Request
Contact our support team with your refund request and reason
Review Process
We review your request within 2-3 business days
Approval & Processing
If approved, refund is processed within 5-7 business days
Confirmation
You receive confirmation and refund appears in your account
Refund Timeline
Expected processing times for different scenarios
Credit Card Refunds
Refunds to original payment method
Bank Transfer Refunds
Direct bank account transfers
Digital Wallet Refunds
UPI, Paytm, PhonePe, etc.
Need Help with Refunds?
Our support team is here to help you with any refund-related questions or concerns.